Moving Clouds Services

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Support Coordination

What is a Support Coordinator?

Support Coordinators help you to understand your NDIS plan, access supports and keep track of goals and funding. They work with you to help exercise your choice and control while staying within the guidelines of the NDIS.

A Support Coordinator is different to a Local Area Coordinator (LAC). Every NDIS participant has an LAC, where as a Support Coordinator is an “extra” support person that some participants have access to within their plans to further support their NDIS journey.

There are three different types of Support Coordinator:

Level 1 = Support Connection

Level 2 = Support Coordination

Level 3 = Specialist Support Coordination (i.e. Complex cases coordinated by an Allied Health Professional)

Can I have a Support Coordinator?

Maybe! It is best to talk to your LAC if you feel as though you would benefit from some extra support from a Support Coordinator. Not all plans include it, and you generally need to request it.

NDIS support coordinator with a participant.

Recovery Coaching

What is the difference between a support coordinator and a psychosocial recovery coach?

One of the most important differences between Psychosocial Recovery Coaches and Support Coordinators is their area of expertise. A Psychosocial Recovery Coach has expert knowledge of mental health and/or lived experience with a psychological condition, making them a specialist of sorts in the field.

Psychosocial Recovery Coach (PRC) is a new support item NDIS has added and it is in the same registration group as Support Coordination.

Oliver has the expertise to offer Psychosocial Recovery Coaching to NDIS participants.

As an experienced Psychosocial practitioner, Oliver can assist participants to take more control of their lives and to better manage complex challenges of day to day living and develop strategies to continue living independently.

Please contact Moving Clouds to learn more about Psychosocial Recovery Coaching and Support Coordination and what we can offer to you in this space.

NDIS recovery coach with a participant.

Fees & Funding

Moving Clouds is a fee-for-service provider as we don’t receive government funding.

The NDIS Price Guide sets the rates at

Support Coordination: coordination of Supports $100.14/hour.

Psychosocial Recovery Coaching – Weekday Daytime $93.34/hour.

*Rates increased for Remote/ Very Remote. Contact for more information if applicable.

As well as direct service provision, services claim for:

  • Non-Face-to-Face Support Provision
  • Provider Travel
  • Short Notice Cancellations
  • NDIA Requested Reports.
  • Provider Travel – Non-Labour Costs
  • Activity Based Transport – Capacity Building Supports (Psychosocial Recovery Coaching only)


Moving Clouds Support Coordinators and Psychosocial Recovery Coaches will always act with integrity and in the best interests of the participant. This means that we will only ever recommend supports and services that are appropriate for the individual.

Moving Clouds does not condone “Sharp Practices” (acting sneakily or dishonestly).

Moving Clouds is a non-NDIS registered service provider, however we work closely to the NDIS Practice Standards and have all the relevant policies and procedures in place. Should clarification be required please don’t hesitate to contact us.

Ready to begin your journey towards recovery?

“Taking the first step is the difference between actually pursuing your passion and just dreaming about it”

Connect With Us Today

We are taking referrals for support coordination and psychosocial recovery coaching.

*Limited availability, Currently taking referrals.

NDIS participant contacting Moving Clouds.